OpenAI Introduces ChatGPT Enterprise: A Closer Look at the Features

OpenAI recently announced the launch of ChatGPT Enterprise, a new tier of their text-generating chatbot designed specifically for business customers. This enterprise-level access aims to address concerns about privacy and data security that companies may have when utilizing AI-powered chatbots. In this article, we will explore the key features of ChatGPT Enterprise and how it sets itself apart from other tiers offered by OpenAI.

Data Encryption: OpenAI ensures that all conversations, regardless of whether it is the free tier or the enterprise tier, are encrypted in transit and at rest. This means that the data exchanged between users and ChatGPT is securely protected using the HTTPS protocol and AES-256 algorithm for storing customer data.

User Access Control: Within organizations, end users have exclusive access to their conversations, while workspace admins have control over workspaces and user access. OpenAI acknowledges that authorized employees may access encrypted business conversations, but only for resolving incidents, recovering conversations with explicit permission, or in compliance with applicable laws.

Data Usage and Model Training: OpenAI emphasizes that customer data and conversations are not incorporated into ChatGPT’s model. The models do not learn from enterprise customer usage or train on their business data. However, for non-enterprise users, data provided through the chatbot interface may be utilized to improve the model, although users have the option to opt out of this data usage.

Administrative Controls: ChatGPT Enterprise offers advanced administrative controls, including a console for managing users in bulk, support for single-sign-on authentication, verification of users’ domain, and an analytics dashboard to monitor bot usage. These features provide organizations with enhanced control and oversight of their ChatGPT deployment.

Expanded Capabilities: Enterprise customers benefit from using a GPT-4-powered ChatGPT that runs up to twice as fast as non-enterprise GPT-4 usage. They also have access to a Code Interpreter for data analysis. Additionally, enterprise users can leverage larger context window sizes of up to 32,000 tokens, allowing for more comprehensive conversational context.

Collaboration and Customization: ChatGPT Enterprise enables users within an organization to collaborate by sharing conversation templates, building on prompts, and sharing outputs. OpenAI plans to introduce more features in the future to support customization, securely access company data, and connect with other applications. This will enable ChatGPT to fulfill specific tasks for various roles, including data analysts, marketers, and customer service representatives.

Frequently Asked Questions:

1. Can OpenAI employees access my encrypted business conversations?

Authorized OpenAI employees may access encrypted business conversations only for resolving incidents, with explicit permission, or when required by applicable law.

2. Can ChatGPT Enterprise be customized to fit my organization’s needs?

OpenAI plans to develop new tools to enhance customization, securely access company data, and integrate with other applications based on customer feedback.

3. What are the pricing details for ChatGPT Enterprise?

Pricing for ChatGPT Enterprise is negotiated with OpenAI’s sales teams, while individual users can subscribe to ChatGPT Plus at $20 per month.

OpenAI’s ChatGPT Enterprise offers enhanced privacy and security features, expanded capabilities, and advanced administrative controls, making it a compelling choice for businesses seeking to leverage AI-powered chatbots. By addressing concerns about data privacy, OpenAI aims to provide organizations with a reliable and secure conversational AI solution that can be customized to meet their specific requirements and improve operational efficiency.

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