The Expanding Use of Chat GPT in Local Governments

Local governments across Japan are increasingly adopting Chat GPT, an AI-powered system that generates text and ideas automatically, with the aim of improving administrative services and streamlining operations. However, concerns about disseminating incorrect information have prompted efforts to raise awareness about the proper use and widespread adoption of Chat GPT. Experts emphasize the importance of incorporating and mastering new technologies.

In recent months, various local governments have introduced Chat GPT into their work processes. The city of Yokosuka in Kanagawa Prefecture, for instance, became the first municipality in Japan to implement AI-generated text in its operations in April. Using a chatbot system called “Logochat,” similar to LINE messaging, municipal employees can easily utilize Chat GPT on their computers and mobile devices by inputting questions or instructions. The system is used for tasks such as composing and summarizing texts, proofreading, and even creating Excel functions. Some employees have even found value in using the tool to stimulate their creativity or seek advice on interacting with subordinates. Yokosuka estimates that it can reduce its annual workload by approximately 22,700 hours (around 946 days) through the deployment of Chat GPT. Employee surveys have shown that over 60% of respondents have used the system frequently, with more than 80% reporting that it improves work efficiency. Almost 80% expressed their intention to continue using the technology.

This trend of adoption is not limited to Yokosuka alone; other municipalities, like Ibaraki Prefecture, Nara City, and Kanagawa Prefecture, have also expanded their use of Chat GPT. Tokyo Metropolitan Government, on August 23, introduced the technology to approximately 50,000 employees, including school staff members. The responsible official assured that they have proceeded cautiously to ensure a smooth implementation without any major setbacks. Meanwhile, some local governments have shifted their cautious approach towards embracing the technology. Chiba Prefecture, for instance, started a pilot experiment in June after Governor Toshihito Kumagai initially expressed reservations about hasty adoption. Similarly, Tottori Prefecture had gained attention for Governor Shinji Hirai’s statement prohibiting the use of Chat GPT in parliamentary responses and critical policies. Nevertheless, a representative from Tottori clarified that they have been using Chat GPT in a limited capacity since August with a team of 30 employees.


What is Chat GPT?

Chat GPT is an AI-driven system that generates text and ideas automatically. It utilizes a chatbot system to allow users to input questions or instructions and receive corresponding responses.

How are local governments using Chat GPT?

Local governments are using Chat GPT for a variety of tasks, including composing and summarizing texts, proofreading, creating Excel functions, seeking inspiration through dialogue, or requesting guidance on relationships with subordinates.

What are the concerns surrounding Chat GPT?

One of the main concerns with Chat GPT is the potential for disseminating incorrect information. Local government officials are working to address this issue by raising awareness, providing training on the appropriate use of Chat GPT, and creating guidelines for its implementation.

Which local governments have implemented Chat GPT?

Several municipalities have implemented Chat GPT, including Yokosuka City in Kanagawa Prefecture, Ibaraki Prefecture, Nara City, and Kanagawa Prefecture. The Tokyo Metropolitan Government has also introduced Chat GPT to approximately 50,000 employees.

Source: Original article in Japanese from [Example Source]

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